Last Updated: 13-08-2025

At Stratum Rugs, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, billing and shipping addresses.
  • Order Information: Product preferences, purchase history, payment details (processed securely via our payment partners).
  • Website Usage Data: IP address, browser type, and browsing behavior to improve our website experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Send updates, promotions, and marketing communications (only if you opt-in).
  • Improve our website functionality and product offerings.

3. Information Sharing

We do not sell or rent your personal data. We may share your information only with:

  • Service Providers: Payment gateways, shipping partners, and IT support teams.
  • Legal Compliance: When required by law or to protect our legal rights.

4. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

You can request access, correction, or deletion of your personal data by contacting us at [email protected].

7. Contact Us

For privacy-related queries, contact:
Stratum Rugs
20, Crush Hall, Ground Floor, The Arcade, World Trade Center, Cuffe Parade, Mumbai – 400 005, India
Email: [email protected]
Phone: +91 9892960015 / +91 9920964536