Which rugs are eligible for Stratum Renew+?

Stratum Renew+ is ideal for handwoven, hand-knotted, and high-quality designer rugs, including wool, silk, viscose, bamboo silk, blends, and Stratum’s own collections. During onboarding, we evaluate each rug’s material, construction, and current condition before confirming the recommended care plan.

How does the Stratum Renew+ subscription work?

After an initial assessment, we recommend a customized care frequency based on your rug type, usage, and footfall. Once you enroll, our team schedules periodic visits for deep cleaning and maintenance, and shares reminders in advance. You also get priority support for accidental spills, stains, and urgent care requirements.

Do you offer on-site rug cleaning or pickup and delivery?

Depending on the rug type and level of soiling, we may perform gentle surface care on-site or arrange secure pickup and delivery to our specialized cleaning facility. Heavier, delicate, or high-value rugs are usually taken off-site for controlled cleaning, drying, and finishing under expert supervision.

How often should luxury rugs be professionally cleaned?

For most luxury rugs in lived-in spaces, professional cleaning every 12–18 months is recommended. In high-traffic areas such as living rooms, hotel lobbies, corridors, and offices, a more frequent care cycle may be needed. Stratum Renew+ helps you lock in an appropriate schedule so your rugs never reach a neglected stage.

Can you handle antique, silk, or very delicate rugs?

Yes. Our team is trained to handle delicate fibres including silk, bamboo silk, fine wool, and older or heirloom pieces. We use fibre-safe cleaning agents, controlled moisture, and gentle techniques to minimise risk while improving appearance. For highly sensitive rugs, we will clearly outline what is and isn’t advisable before proceeding.

How can I contact Stratum Rugs for Stratum Renew+?

You can contact the Stratum Rugs team for Stratum Renew+ rug care and maintenance by calling +91 98928 60015 or +91 99209 64536, or by reaching out through the contact form on the Stratum Rugs website. Share photos, sizes, and basic details of your rugs and our team will guide you on the next steps.

Stratum Renew+ - Stratum Rugs

Q: What is Stratum Renew+?

Stratum Renew+ is a specialized rug care and maintenance plan designed to protect the beauty and lifespan of your handwoven carpets. It combines periodic professional cleaning, dust extraction, stain treatment, and inspection so your rugs stay fresh, hygienic, and visually stunning year after year.

What is Stratum Renew+?

Stratum Renew+ is a specialized care plan for maintaining the beauty and longevity of your handwoven carpets. Whether in a private residence or a commercial space, this subscription ensures your carpets receive timely cleaning, repairs, and the attention they deserve.

For Individual Customers (B2C)

Flexible service options: Onsite & Offsite

Plan Name: Home Care Basic
Duration: 1 Year
Mode: Onsite
Includes: 1 cleaning

Onsite Service: A technician visits your home to clean and service the carpet.

Offsite Service: Your carpet is picked up, deep-cleaned at our specialized facility, and delivered back renewed.

For Business Clients (B2B)

Designed for hotels, offices, commercial spaces & design studios

Plan Name	Duration	Mode	Includes
Stratum Renew Pro 1Y	1 Year	Onsite	1 cleaning
Stratum Renew Pro 2Y	2 Years	Onsite	1 cleaning + 1 repair & restoration service

Onsite services are tailored to suit operational hours.

Trusted by leading design professionals and hospitality brands.

How It Works

Select the plan that best fits your needs.
We provide a full service calendar and digital confirmation.
You receive timely reminders before every service.
Renewal options are available at the end of your plan.

Why Choose Stratum Renew+?

Maintain the beauty of your carpet year-round.
Access to certified carpet care professionals.
Convenience of in-home or on-location service.
Priority service scheduling and loyalty renewal benefits.
Deep-cleaning & minor repairs included.

Additional Resources:

View B2C Plan

View B2B Plan

Download PDF

Care & Maintenance Guide

A carpet is more than just floor décor; it is a work of art and a long-term investment. Proper care and
maintenance ensure that your carpet remains beautiful and lasts for years, preserving both its appearance
and value.

We value your feedback to continuously improve our products and services. For any queries, suggestions,
or assistance, please contact us at [email protected].

Need Help?

We’re happy to help you select the right plan. Reach out via WhatsApp or phone for personalized assistance.

Get In touch With Us